Excel Online or Google Sheets
Connect a Microsoft 365 or Google account once, pick the workbook and tab (or table), and review the column map. New requests are added as rows, and the dashboard shows each row's status.
| 1 | Received▾ | Request ID▾ | Status▾ | Name▾ | Phone▾ | Email▾ | Location▾ | Request category▾ | Category▾ | Urgency▾ | Summary▾ | Translation▾ | Language▾ | Original text▾ | Timeframe▾ | Assigned to▾ | Completed▾ | Completion note▾ | Notes▾ | Photos▾ | Tracking link▾ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 2026-10-31 04:47 UTC | req_demo_4b_leak | In progress | Maria Lopez | maria.lopez@example.com | North Building, 4B | Report an issue | Plumbing | High | Water leak under the kitchen sink in unit 4B; water still running. | There is a water leak under the kitchen sink in 4B. The water keeps coming out. I can be home after 3. | es | Hay una fuga de agua debajo del fregadero de la cocina en el 4B. El agua sigue saliendo. Puedo estar en casa después de las 3. | Today after 3 pm | Sam Rivera | https://www.lukriton.com/track/trk_demo_000000000001 | |||||
| 3 | 2026-11-01 02:47 UTC | req_demo_hall_light | Completed | Daniel Okafor | d.okafor@example.com | Building B, 2nd floor | Report an issue | Electrical | Normal | Second-floor hallway light by the elevator flickered for two days and is now out. | en | The hallway light on the second floor by the elevator has been flickering for two days and went out this morning. People are using their phones to see the door numbers. | As soon as possible | Dana Whitfield | 2026-11-02 01:47 UTC | Replaced the ballast and both tubes; tested with the resident. | https://www.lukriton.com/track/trk_demo_000000000002 | ||||
| 4 | 2026-11-02 04:27 UTC | req_demo_heat_12 | Routed | Olga Petrova | olga.petrova@example.com | Apartment 12 | Report an issue | Heating | High | No heating in apartment 12; the home is cold and there is a small child. Asks for today. | The heating in apartment 12 is not working, it is cold at home and we have a small child. Could someone come today? | ru | Не работает отопление в квартире 12, дома холодно, у нас маленький ребёнок. Можно сегодня? | Today | https://www.lukriton.com/track/trk_demo_000000000003 |